On December 22. 2022 Samsung recalled nearly 640,000 top-loading washing machines due to a fire hazard. The company determined that the top-loading washing machines could short-circuit and overheat, creating a potential fire hazard.
The recall includes several models of Samsung’s top-load washers that feature “super speed wash.” Model numbers impacted by the recall include WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The model and serial numbers can be located on the washer’s label that is attached to the top lid. Additional labeling can be found on the rear data plate. The washing machines were sold in black, white, champagne, and ivory colors.
Image from: https://www.cpsc.gov
Image from: https://www.cpsc.gov
These washing machines were sold at Costco, Best Buy, The Home Depot, Lowe’s, and other appliance stores nationwide. Additionally, these washing machines could have been purchased directly online at Samsung.com from June 2021 through December 2022. Price ranges for the appliances ranged from $900 to $1,500.
The table below displays the model and serial number ranges that are subject to recall:
||Serial Number Range
||01J457BT700001W through 01J457BTB00111H
||01J557BT700001J through 01J557BT700010D
||01HH57BT300006X through 01HH57BTB00932W
||01J257BT70001B through 01J257BTB01232B
||01J357BT770001L through 01J357BT700010F
||01HA57BR700003P through 01HA57BTB00346F
||01H257BR600003R through 01H257BTB02018L
||01GY57BR600026P through 01GY57BTB00269W
||01HB57BR700003Y through 01HB57BTB02968X
||01H357BR600006A through 01H357BTB01820Y
||01H457BR600003X through 01H457BTB01503Y
||01H557BR600003P through 01H557BR800650T
||01H057BR600001H through 01H057BTB05872Z
||01H157BR600151Z through 01H157ZT700005K
To date, there have been 51 reports of melting, smoking, overheating, or fire that has involved the washers. 10 of these events resulted in property damage, with three individuals reporting injuries due to smoke inhalation.
Samsung is advising that consumers immediately check to see if their washing machine is part of the recall and if so, are advised to verify if their washer’s software has been updated to prevent the fire hazard. Consumers have been advised to “immediately stop using the washer until the software is updated.”
For help determining if your washer’s software has been updated, Samsung has provided step-by-step instructions on how to check your machine’s firmware version. The instructions can be found here: https://www.samsung.com/us/support/tlw-sw-update/
Samsung reports that devices plugged into a power source and actively connected to the internet will automatically download the free software. Appliance owners who have not linked their Wi-Fi-equipped washing machine to the internet should contact Samsung for instructions on how to download the software.
Consumers who have any concerns or doubts about what firmware the washing machine they currently have should contact Samsung immediately.
How to contact Samsung:
Consumers can contact Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. ET daily.
To read the official Consumer Product Safety Commission announcement at:
All images from: https://www.cpsc.gov